If you have additional questions, we would love to hear from you! Feel free to call or text us at 1-800-CRAYOLA weekdays between 9 AM and 4 PM Eastern Time. If you would prefer to send us an email, visit our contact us page.
Related Tips
Explore answers to common questions, helpful stain removal tips, and creative ideas for making the most of our art supplies and free resources!
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Cleaning Materials
Capture Spot and Stain Remover
Rubbing Alcohol
Sponge
Upholstery/Rug Shampoo
Dampen a sponge with alcohol and use a blotting motion to absorb the washable watercolor stain, changing the sponge as often as needed. Apply upholstery/rug shampoo according to the directions on the container. If stain remains, use Capture spot and soil remover according to the directions on the container. -
Cleaning Materials
Capture Spot and Stain Remover
Rubbing Alcohol
Sponge
Upholstery/Rug Shampoo
Dampen a sponge with alcohol and use a blotting motion to absorb the washable watercolor stain, changing the sponge as often as needed. Apply upholstery/rug shampoo according to the directions on the container. If stain remains, use Capture spot and soil remover according to the directions on the container. -
Cleaning Materials
Sponge
Stiff Bristle Brush
Vacuum Upholstery/Rug Shampoo
Allow paint to dry completely. Vacuum on highest power setting. If any stain remains, brush the area with a stiff-bristled brush to loosen trapped particles, then vacuum again. Remove any remaining color with a wet sponge or upholstery/rug shampoo according to the directions on the container. -
Cleaning Materials
Cotton Balls
Nail Polish Remover
Soft Scrub Mild Abrasive Cleanser
Sponge
Brush and rinse as much of the watercolor from the surface as possible. Apply Soft Scrub with a damp sponge and rub in a circular motion toward the center of the stain, rinse and dry. If any stain remains, apply nail polish remover to a cotton ball, blot stain and rinse. Repeat if necessary.Special PrecautionsDo not use nail polish remover near an open flame. -
Cleaning Materials
Paper Towels
Resolve Carpet Cleaner
Soft Cloth
Sponge
Spot Shot Carpet Stain Remover
Woolite Oxy Deep Carpet Cleaner
1. Blot the stain with a dry paper towel until no more color can be removed.
2. Use Resolve Carpet Cleaner, Spot Shot Carpet Cleaner or Woolite® Oxy Deep Carpet Cleaner according to the directions on the container.
3. Blot the area with a paper towel, sponge or soft colorfast cloth. Continue blotting until the stain is removed. Be careful not to spread the stain.
4. Vacuum the area when dry.
5. If the stain remains, repeat steps 2-4.
We are happy to offer stain removal suggestions as a service to consumers. While our methods were tested successfully, we can't guarantee results. Test each suggestion on an inconspicuous area first. Consult a professional cleaner if needed. Recommended brands are effective, but others may work too. Methods are for adult use only. Check containers for use and warnings.
Call 800-272-9652 weekdays between 9 AM and 4 PM ET if you have further questions.